My order tracking says delivered but it hasn’t arrivedUpdated 6 months ago
Sometimes an order is marked “delivered” shortly before it arrives. USPS is able to provide further details of the whereabouts of the delivery. Sometimes the package is simply there, awaiting pickup.
We ask that USPS is contacted and a claim is submitted with them first. Once USPS can confirm a mis delivery, we ask that the response from USPS is emailed to us so we can move forward.
https://www.usps.com/help/missing-mail.htm
Orders are shipped in discreet, crush-proof packaging with no indications of the contents or our company details anywhere on the envelope.